Privacy Policy

Last updated: December 2025

What is personal data?

In this Privacy Policy, “personal data” means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

For the avoidance of doubt, personal data does not include information from which you cannot be identified, including anonymized, aggregated, or de-identified data.

“Processing” means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, restriction, erasure, or destruction.

How do we collect personal data and for what purposes?

StartMeUp collects personal data at the moment you sign up or submit information on the Website, based on your consent. Where you subsequently enter into a contractual or business relationship with StartMeUp, your personal data will be processed only as necessary for the performance of that contract or to take steps at your request prior to entering into it.

By submitting your information to us, you agree to the processing described in this Privacy Policy.

Your personal data is stored for the duration of your relationship with StartMeUp. Once the relationship is terminated, personal data will be processed only:

  • to comply with legal obligations;
  • to demonstrate regulatory compliance; or
  • for legitimate interests pursued by StartMeUp or third parties, provided such interests are not overridden by your fundamental rights and freedoms.

As a data subject, you have rights under applicable data protection laws to access, rectify, delete, restrict, object to processing, and request portability of your personal data, free of charge, subject to legal limitations.

Categories of personal data we collect

Depending on your interaction with StartMeUp, we may collect and process the following categories of data:

  • Identity Data: first name, last name, username, date of birth, gender (if applicable).
  • Contact Data: email address, phone number, billing or mailing address.
  • Financial Data: payment details processed by third-party payment providers.
  • Transaction Data: details of payments, subscriptions, and services purchased or used.
  • Technical Data: IP address, browser type and version, operating system, time zone, device identifiers, cookies, log data, and usage data.
  • Marketing and Communications Data: preferences related to receiving marketing communications.

Except for Technical Data, most personal data is provided directly by you through forms, registrations, or communications with us.

Failure to provide personal data

Where we are required by law or contract to collect personal data and you fail to provide it, we may be unable to provide certain services or perform a contract. In such cases, we will notify you where applicable.

How we use your personal data

Website usage

When you visit our Website, we may process Technical Data to:

  • ensure proper functionality and security of the Website;
  • optimize content and performance;
  • protect against fraud and cyber-attacks.

The legal basis for this processing is our legitimate business interests and, where required, your consent (e.g., cookies).

We may also use Aggregated Data for analytical and statistical purposes. Aggregated Data does not identify you and may be retained indefinitely.

KYC, fraud prevention, and compliance


Where required, StartMeUp may process personal data to conduct know-your-customer (KYC), fraud prevention, anti-money laundering, or compliance checks. If false or misleading information is detected, relevant data may be shared with competent authorities as required by law.

Other uses of personal data

We may process personal data where necessary:

  • to establish, exercise, or defend legal claims;
  • to comply with legal or regulatory obligations;
  • for communication purposes, including service-related and marketing communications.

Payments made through the Website may be processed by third-party payment providers, which process your data in accordance with their own privacy policies.

Confidentiality and security

StartMeUp implements commercially reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet can be guaranteed to be completely secure, and any transmission is at your own risk.

You are responsible for maintaining the confidentiality of your login credentials.

Third-party access and disclosures

Your personal data may be shared with:

  • service providers and contractors (e.g., hosting, analytics, email services);
  • legal or regulatory authorities where required by law;
  • third parties in connection with a merger, acquisition, or business restructuring.

All third parties are required to process personal data in accordance with applicable data protection laws and confidentiality obligations.

Transfers outside the EEA

Your personal data may be processed or stored outside the European Economic Area (EEA). Where such transfers occur, StartMeUp ensures appropriate safeguards are in place, including standard contractual clauses or other lawful transfer mechanisms.

The EEA includes EU Member States as well as Norway, Iceland, and Liechtenstein.

Automated decision-making

StartMeUp does not engage in automated decision-making or profiling that produces legal or similarly significant effects on users.

Data retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymized.

Cookies

The Website uses cookies and similar technologies to enhance user experience and analyze usage. By continuing to use the Website, you consent to the use of cookies in accordance with our cookies practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Website with an updated “Last updated” date. Continued use of the Website after such changes constitutes acceptance of the revised policy.

Your rights as a data subject

Subject to applicable law, you have the right to:

  • be informed about the processing of your personal data;
  • access your personal data;
  • rectify inaccurate or incomplete data;
  • request erasure (“right to be forgotten”);
  • restrict processing;
  • object to processing;
  • request data portability;
  • withdraw consent at any time.

Requests will generally be processed within one month and free of charge, unless they are manifestly unfounded or excessive.

California Privacy Rights

If you are a California resident, you may have the right to:

  • request disclosure of the personal information collected about you;
  • request deletion of personal information;
  • opt out of sharing or selling of personal information;
  • request correction of inaccurate personal information;
  • limit the use of sensitive personal information.
Contacting us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at:

This Website is owned and operated by StartMeUp.
Additional legal or corporate information will be provided upon lawful request.